Formación a Medida - Habilidades en Inglés

Business Skills para comunicar, coordinar, negociar y liderar eficazmente en mercados globales y complejos


Estos programas pueden adaptarse en contenidos y horarios de acuerdo a sus necesidades. Consúltenos una solución formativa a medida en:

Telf. 91 700 49 53 / 39

incompany@ikn.es


Programa

 

  • Course 1: Communication & Establishing Relationships in English

 

Before establishing business relations, one has to socialize and network first

in English. This module will explain how to establish solid business contacts

in person, on the phone and over email. To this effect, a few basic principles

of English Communication will be touched upon (and especially what is said

or done differently in Latin Cultures).

 

 

  • Course 2: Strategic & Effective Writing

 

Just like in any other language, false friends, misused words, inaccuracies,

and complex writing can undermine a recent established business relationship.

We will study a few written, formal methods more in-depth to achieve a more

persuasive and compelling writing and continuoulsly keep in mind the 3 Cs:

courtesy, clarity and conciseness.

 

 

  • Course 3: Presentation Skills

 

Presentations skills and public speaking skills are key in many aspects of work

and life and often go hand in hand with fear and stress. However, feeling

Comfortable, Confident and Capable of speaking to an audience is often synonym

for being successful in business.

 

 

  • Course 4: Organizing & Coordinating Meetings

 

This course prepares you to properly organize, arrange, coordinate, participate

satisfactorily in, and take decisions during international meetings. Moreover,

some particularities for on-site meetings, on one hand, and virtual meetings

and videoteleconferences, on the other hand, will be shared.

Some time will be dedicated as well on summarizing (the outcome) of meetings

and producing notes and findings.

 

 

  • Course 5: Negotiation in English

 

Negotiations are a key aspect of (business) life. 80% of International/multi-lateral

negotiations are conducted in english. This course will touch upon language,

expressions and strategies for successful negotiations.

Different communication techniques will enhance smooth negotiations:

clarification, reflection & active listening.

The process of negotiation includes the following stages:

 Preparation

 Discussion

 Clarification of goals

 Negotiate towards a win-win outcome

 Agreement

 Implementation of a course of action

 

 

  • Course 6: Cross-Cultural Communication Skills

 

By improving cultural awareness and developing intercultural competence,

business communication –within international teams and with international

clients– will be smoother.

Several soft skills play a pivotal role in fostering multicultural teams

effectiveness:

 Listening

 Emotional intelligence

 Creativity

 Negotiation

 Reducing conflict

 

English will in most cases be the lingua franca and working in intercultural teams

often requires a more sophisticated communicative competence.




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